Provider Collaboration

Streamline the prior authorization process so patients get their medications faster and your staff can focus on care — not paperwork.

• Clinical Documentation — Assist with gathering the clinical information needed to complete prior authorization forms accurately and efficiently.

• Faster Medication Access — Reduce delays so patients receive their medications on time, without unnecessary back-and-forth.

• Less Administrative Burden — Free up your staff by simplifying and managing the PA workflow from start to finish.

Patient Adherence & Medication Management

A complete suite of tools to keep patients on track and improve health outcomes.

• Refill Tracking — Identify missed fills and intervene before gaps in therapy occur.

• Script Sync & Auto-Refills — Sync medications to one pickup date and automate refills to reduce missed doses.

• Provider Alerts — Notify prescribers instantly when a patient has a gap in therapy or shows non-compliance.

• Refill Reminders — Engage patients via SMS, phone, app, or email on their preferred channel.

• STARS & HEDIS Support — Track key quality measures and demonstrate your pharmacy's impact on patient care.

Expanding pharmacy care beyond the prescription pad.

Under approved CPAs, our pharmacists are authorized to initiate or adjust therapy for select conditions — including immunizations, smoking cessation, and birth control — improving access to care and helping patients follow through on their treatment plans.

• Perform Comprehensive Medication Reviews (CMRs) and Targeted Medication Reviews (TMRs)

• Identify adherence issues, interactions, duplications, and unnecessary therapies

• Share MTM reports with providers for better coordination

Our pharmacists will review patient specific formulary, identify covered and clinically appropriate alternatives, and communicate our findings directly back to your office. Your team gets a clear summary of options, ready to act on — with no extra legwork on your end.

What we take care of:

• Plan-specific formulary review for the rejected medication

• Clinically comparable alternatives presented clearly for your review

• Direct communication back to your office so your patient stays on therapy without interruption

We function as an extension of your office — so your staff can focus on patients, not paperwork.

• Offer lowest cash prices or alternative therapies when coverage is denied

• Help with copay cards, manufacturer assistance programs, and formulary navigation

• Your uninsured patient are covered here.